dtk88 Privacy Policy

1. Introduction and Scope

This privacy policy ("Policy") has been issued by the organisation operating the dtk88 platform and applies to our website dtk88.cam. This policy describes how we collect, store, use, and disclose users' personal information.

By using our services you accept the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. Contact us directly for any questions.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

2. What Information We Collect

dtk88 collects the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport number (for KYC verification)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device information
• Browser type and version
• Cookie and session data
• Login time and location
• Page visits and click data (analytics)

2.4 Gaming Activity

• Play history and bet amounts
• Win and loss records
• Bonus and promotion usage information
• Account settings and preferences

3. How We Collect Information

dtk88 collects user information in several ways:

3.1 Direct Collection

We collect information directly from you when you register on our platform, verify your account, make a deposit or withdrawal, or contact our support team.

3.2 Automatic Collection

Our servers automatically collect technical information from your device, cookie data, and log data related to your activity on the platform. This information is used to ensure security and improve service quality.

3.3 Collection from Third Parties

For KYC (Know Your Customer) verification purposes, we may sometimes confirm your identity through legitimate third-party verification agencies. Limited information may also be provided by the relevant payment gateway during payment processing.

4. Purpose of Using Your Information

We use the information collected from you for the following purposes:

• Account Management: To handle registration, login, and account security.
• Identity Verification: To confirm legitimate users and prevent fraud.
• Financial Transactions: To process deposits and withdrawals and maintain transaction security.
• Service Improvement: To improve our platform's performance and user experience.
• Customer Support: To resolve your issues and provide effective assistance.
• Responsible Gaming: To identify unusual playing patterns and provide support where needed.
• Legal Obligations: To comply with applicable laws and regulations.
• Communications: To send important updates, promotions, and service-related information.

5. Cookie Policy

dtk88 uses cookies on its website. Cookies are small text files stored in your browser that improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse usage patterns and improve the service.

5.2 Cookie Control

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some important platform features to stop working properly.

6. Data Protection and Security

dtk88 takes the highest technical and organisational measures to protect your personal information. Our security framework includes the following elements:

• SSL/TLS Encryption: All data transmission is handled through encrypted channels.
• Firewall Protection: Advanced firewall technology is used to prevent unauthorised access.
• Restricted Access: Only authorised personnel can access specific data.
• Secure Servers: Our servers are monitored at all times and operated in a secure environment.
• Regular Audits: Regular review and improvement of security measures.

Please note that no method of data transmission or storage over the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.

7. Sharing Information with Third Parties

dtk88 never sells your personal information. However, specific information may be shared with third parties in the following circumstances:

7.1 Service Providers

We work with trusted third parties for payment processing, identity verification, and technical services. These organisations receive only the information necessary to provide specific services and are required to comply with our privacy standards.

7.2 Legal Obligations

Information may be provided as required by court orders, requests from law enforcement agencies, or other legal obligations.

7.3 Fraud Prevention

Relevant information may be shared for the purpose of detecting and preventing fraud, money laundering, or other illegal activities.

8. Data Retention Period

We retain your information only for as long as necessary. As a general rule:

• All account information is retained while the account is active.
• Even after an account is closed, certain information is kept for a defined period as required by law.
• Financial transaction records are retained for the period required by law.
• Technical log data is generally kept for a short period and then automatically deleted.

After the defined period, information is securely deleted or anonymised.

9. User Rights

As a dtk88 user, you have the following rights:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information about you.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to the use of your information for specific purposes.
• Portability: The right to receive your information in a structured format in certain cases.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible within legal limits.

10. Protection of Minors' Information

dtk88 is an adults-only platform for those aged 21 and above. We do not knowingly collect personal information from any minor.

Age verification is mandatory at registration and we confirm age through the KYC process. If we hold any information belonging to a minor, it will be deleted immediately and the associated account will be closed.

For more information, please visit our Responsible Gaming page.

11. Policy Changes and Updates

dtk88 may update this privacy policy from time to time. For any significant changes, we will:

• Post the new update date on this page.
• Notify registered users by email.
• Display a notification on the platform.

Continued use of the platform after an update means you have accepted the new policy. You are advised to always read the latest version of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24/7 in Bengali.

→ Related Pages

Visit the following pages for more information: